If you order $79 (USD) or more in gear, your ground shipping is FREE!
Only the cost of merchandise, as shown in the cart, is considered in this calculation - tax and other fees don't matter when we're determining if you're into the $79+ range. Tires and oversize items may still require a separate shipping fee (see below).

Orders shipped to APO/FPO addresses, PO Boxes, Alaska, Hawaii & Puerto Rico must ship via USPS Priority Mail.
All others will ship with UPS service.

Order amount:          Ground Fee:
$0.00 thru $78.99       $6.99
$79.00 and above     FREE!

(Includes Alaska, Hawaii & Puerto Rico. Tires and oversize items are excluded.)

Your entire order must be shipped to one address only.

Customers are responsible for shipping fees on all returned items (unless, of course, we messed up the order!). There are additional charges for expedited return shipping options as well as the aforementioned oversized item fees.

We accept international orders!
Please click this link to find out more information: International Shipping Information

Most orders are processed and shipped in under two or three business days.
Occasionally, we need to obtain items from other locations to fill an order, but there is never a handling fee for this service. Unfortunately, this may delay the order's shipment. If we can't ship your order within six days, we'll send an email with the expected ship date. Orders are not processed or shipped on holidays or weekends (we're out riding). Any items not shipped within thirty days may be cancelled (unless you instruct us otherwise). Orders must be placed by noon (Pacific Time) to give us a chance to get your item(s) out the door that day.


If you have any questions about your order status please contact us at http://www.ridegear.com/rg/helpdesk.html


Once placed, an order cannot be cancelled.
We're like a pit crew working on a race bike - we have tuned our systems to go as fast as they can. Once you hit the "Submit" button (after much review), your order is placed. From that point forward, we are doing everything we can to get orders out as quickly as possible, so we can't shut down the systems to pull out your order.

If you absolutely do not want the order, simply leave a note on your door to inform the UPS driver than you are refusing any package(s) from RideGear/Cycle Gear. When the goods come back to us, we'll process it like any other return and issue a refund for the price of the item(s). A courtesy call to let us know that you'll refuse the package would be nice, but it's not necessary.

There are no "handling" charges. Tires, ramps and other oversize items carry an "oversized" shipping fee which is shown on the individual item pages.
Look on the product page under the product pricing information or call (888) 745-9926 for details and estimated shipping costs.